Lenovo Warranty 3Y Premier Support NBD

Lenovo Warranty 3Y Premier Support NBD

Lenovo

£146.40
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  • Easy Returns
  • Secure Payment

Description

Lenovo Premier Support provides a dedicated, EMEA based advanced troubleshooting and end-to-end case management. The offering includes a direct access to highly trained experts who provide commercial enterprise level tech-to-tech support during extended hours. Customers can also take advantage of non-scripted real trouble-shooting communication and next business day remote & Onsite support with parts and labour.

 

Key Features:

  • Local language, advanced technical support weekday 7 am - 7 pm (local time)
  • Comprehensive hardware and Original Equipment Manufacturer (OEM) software support
  • Single point of contact for simplified end-to-end case management
  • Technical Account Managers for proactive relationship and escalation management
  • Next Business Day Onsite labor and parts prioritization
  • Standard suite of reporting (dispatching, parts quantities, service level, repeats, in/out warranty)
  • Lenovo Commercial Portal for customized, secure online purchasing, reporting and product support3
  • Options such as Premier Asset Tags to help with inventory management and Premier call center contact info

Benefits:

  • A single point of contact in the support organization
  • Improved productivity by minimizing time spent resolving issues
  • Comprehensive issue resolution by an elite, EMEA-based team of advanced technicians
  • An enhanced support experience by reducing support steps

Normally Delivery times are estimated between 48 and 7 days depending on the order size.

Due to Coronavirus, please expect much longer delivery times. Currently Laptops and computers show a delivery time of 2 to 4 weeks. We expect to start shipping the orders from 6 April 2020.

The coronavirus is causing a strain on global supply chain and Laptops and computers are currently being prebooked on a first come first serve basis. Please be patient with us as we deliver your order.

If you are considering ordering more than 3 computers or laptops or desktops for your organisation, please contact us at sales@techrecreation.com indicating the models you are interested in. We will provide you with a detailed quote.