Description
Lenovo Premier Support provides a dedicated, EMEA based advanced troubleshooting and end-to-end case management. The offering includes a direct access to highly trained experts who provide commercial enterprise level tech-to-tech support during extended hours. Customers can also take advantage of non-scripted real trouble-shooting communication and next business day remote & Onsite support with parts and labour.
Key Features:
- Local language, advanced technical support weekday 7 am - 7 pm (local time)
- Comprehensive hardware and Original Equipment Manufacturer (OEM) software support
- Single point of contact for simplified end-to-end case management
- Technical Account Managers for proactive relationship and escalation management
- Next Business Day Onsite labor and parts prioritization
- Standard suite of reporting (dispatching, parts quantities, service level, repeats, in/out warranty)
- Lenovo Commercial Portal for customized, secure online purchasing, reporting and product support3
- Options such as Premier Asset Tags to help with inventory management and Premier call center contact info
Benefits:
- A single point of contact in the support organization
- Improved productivity by minimizing time spent resolving issues
- Comprehensive issue resolution by an elite, EMEA-based team of advanced technicians
- An enhanced support experience by reducing support steps
Normal Delivery times are estimated between 3 to 7 days depending on the order size.
If you are considering ordering more than 3 computers or laptops or desktops for your organisation, please contact us at sales@techrecreation.com indicating the models you are interested in. We will provide you with a detailed quote.
Related Products

Lenovo Essential Wireless Combo Keyboard & Mouse (UK English 166) - 4X30M39496
Summary The Lenovo Essential Wireless Keyboard and Mouse Combo – a sleek and stylish keyboard and mouse! The slim 2.5 zone wireless keyboard has a responsive key feeling and premium typing experience. The standard size wireless mouse compliments the keyboard in design and functionality. Under the hood Connectivity technology Wireless Device interface RF Wireless Keyboard form factor Standard Keyboard language UK English Keyboard style Straight Mouse included Y Movement resolution 1200 DPI Numeric keypad Y Operating relative humidity (H-H) 20 - 90% Operating tem...
£51.60
Lenovo 300e Windows 2nd Gen 81M9000YUK
SummaryAt the head of the class With powerful processing, a 360-degree hinge that accommodates 4 learning modes, and Pencil Touch technology, our 2nd generation 11.6" Windows version of the 300e 2-in-1 laptop delivers a premium classroom experience. Factor in durability features like a sealed keyboard, mechanically anchored keys, and drop-resistance, and this convertible is sure to earn the grade.At a glanceIntel Celeron N4100 (4C / 4T, 1.1 / 2.4GHz, 4MB), 4GB, 64GB eMMC, 11.6" HD IPS, Intel UHD 600, Windows 10 Pro 64 (National Academic License), English, BlackUnder the hood Operating syte...
£367.20 Sold Out
Lenovo 500e Chromebook 2nd Gen 81MC0009UK
SummaryInspiring—like the best teachers The 500e Chromebook 2nd Gen perfectly blends on-the-go technology with powerful processing and a premium classroom experience. Thanks to a 360-degree hinge, it can be used in four ways and there's a digital pen for on-screen writing and notetaking. This 11.6" 2-in-1 is also rugged enough to handle whatever the school day brings.At a glanceIntel Celeron N4100 (4C / 4T, 1.1 / 2.4GHz, 4MB), 8GB, 64GB eMMC, 11.6" HD IPS 250nits, Intel UHD 600, Chrome OS, BlackUnder the hood Operating sytemChrome OS ProcessorIntel Celeron N4100 (4C / 4T, 1.1 / 2.4GHz, 4...
£445.20 Sold Out